1. Introduction
a. Description of the Service
Welcome to Nouma, an AI-powered platform designed to optimize your business processes and decision-making. At Nouma, we prioritize data privacy and security, adhering to the highest standards, including compliance with French law and the General Data Protection Regulation (GDPR).
Nouma is provided by AeonX AI (“we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of Nouma. By accessing or using Nouma, you agree to be bound by these Terms.
For any questions about these Terms, please contact us at support@nouma.ai.
b. Acceptance of the Terms of Service
By using Nouma, you agree to these Terms. If you do not agree, you must not use the platform. If you use Nouma on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.
We reserve the right to update these Terms at any time. Material changes will be communicated via email or on our website. Continued use of Nouma following updates constitutes acceptance of the revised Terms.
2. User Accounts
a. Eligibility
You must be at least 18 years old and capable of entering into a legally binding agreement to use Nouma.
b. Registration
To create an account, you must provide accurate and up-to-date information, including your name, email, and password.
c. Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Notify us immediately of any unauthorized access.
d. Termination
We may terminate your account without notice for violations of these Terms. Upon termination, your data will be deleted, except where retention is required by law.
3. Use of Nouma
a. Permissible Use
You agree to use Nouma for lawful purposes and in accordance with these Terms. Prohibited actions include:
- Violating laws or regulations.
- Transmitting unsolicited promotional material (e.g., spam).
- Impersonating others.
- Engaging in activities that harm Nouma or its users.
b. Disclaimer of Warranties and Limitation of Liability
Nouma is provided “as is” and “as available.” To the maximum extent permitted by law, AeonX AI disclaims all warranties, express or implied. AeonX AI is not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use Nouma.
4. Data Privacy and Security
a. Personal Information
We collect and use personal information as necessary to provide our services. Your data is never shared with third parties except as required by law or for service provision.
b. Security Measures
We employ technical and organizational measures to protect your data, including end-to-end encryption.
c. Data Retention
Personal data is retained only as long as necessary for service delivery or compliance with legal obligations.
d. Sub-processors
Nouma uses trusted third-party providers (e.g., cloud services) to support its operations. Sub-processors adhere to strict data protection standards.
5. Subscription and Payment
a. Workspaces and Subscription Plans
Subscriptions are based on the number of users per workspace. Details on plans and pricing are available on our website.
b. Billing
Fees are billed monthly or annually, based on your chosen plan. Subscriptions automatically renew unless canceled before the renewal date.
c. Refunds
Payments are non-refundable unless required by law.
6. Intellectual Property
All content and functionality on Nouma are owned by AeonX AI and protected under intellectual property laws. Use of Nouma is subject to a limited, revocable license. Unauthorized reproduction, distribution, or modification is prohibited.
7. Modifications
a. Service Changes
We may modify or discontinue any aspect of Nouma without notice.
b. Terms Updates
Revised Terms will be posted on the website, with material changes communicated to users.
8. Miscellaneous
a. Assignment
You may not transfer these Terms without prior consent. We may assign these Terms freely.
b. Waiver and Severability
Failure to enforce any provision does not constitute a waiver. If any provision is deemed unenforceable, the remainder remains valid.
c. Force Majeure
We are not liable for delays or failures caused by events outside our reasonable control (e.g., natural disasters, strikes).
9. Dispute Resolution
a. Informal Resolution
Disputes must first be addressed informally by contacting support@nouma.ai.
b. Arbitration
Unresolved disputes will be settled through binding arbitration under ICC Rules. Arbitration will take place in Paris, France, in English.
c. Governing Law
These Terms are governed by French law.
10. Termination
You may terminate your account at any time by contacting us. Termination results in the loss of access to the service and deletion of your data, except where retention is legally required.
For further assistance, contact support@nouma.ai.